Shipping Policy

1. Where we deliver

We deliver across India through reputed courier partners. If your PIN code is not serviceable, we will contact you within one working day and either suggest an alternative address or refund the order in full. We do not ship internationally at present. For bulk or export enquiries, write to care@shreeramhd.com.

2. Shipping charges

• Orders of ₹2,999 and above: free shipping.
• Orders below ₹2,999: a flat ₹99 anywhere in India.

The charge, if any, is shown at checkout before you place the order.

3. Dispatch time

In-stock items leave Jaipur within 2 working days of the order being confirmed. During the monsoon our print runs pause, because printed cloth has to dry in open sun, so a restock can take longer. If an item in your order will be delayed, we will call or email you rather than hold the whole parcel quietly.

4. Delivery estimates

Counted from dispatch, not from the order date. These are estimates given to us by our couriers, not guarantees.

• Jaipur and the rest of Rajasthan: 1 to 3 working days.
• Delhi NCR, Gujarat, Maharashtra, Madhya Pradesh, Punjab, Haryana: 3 to 5 working days.
• South and East India: 4 to 7 working days.
• North East, Jammu and Kashmir, Ladakh, Andaman and Nicobar: 7 to 12 working days.

Festivals, elections, weather and courier backlogs can extend these timelines. We will keep you informed if something is clearly stuck.

5. Tracking

Once your parcel is handed to the courier we email the tracking number and the courier's name. You can also see the status of every order under My Account.

6. Payment on delivery

Orders placed on this site are collected on delivery. We call to confirm the order before it leaves the workshop, so please give a phone number you actually answer. If we cannot reach you after two attempts, we hold the order for three days and then release the stock.

7. Receiving your parcel

Please check the outer packing before accepting delivery. If it is torn or wet, photograph it and tell us within 48 hours so we can claim against the courier. Handling of damaged and incorrect parcels is covered in our Return Policy.

8. Wrong or incomplete addresses

We ship to the address exactly as entered at checkout. If a parcel is returned to us because the address was incomplete or nobody was available, we will contact you and can reship it once you cover the fresh courier charge.

9. Contact

For anything to do with a shipment, write to us at: